<p>Patient care is a two-way street and requires transparency and trust between patient and medical and other staff at the hospital. Effective treatment and patient satisfaction are therefore possible only if patients as well as the personnel treating them observe certain basic principles that foster an environment of trust.</p>

<p>Also, just as every patient enjoys certain rights and privileges, he / she is obligated to fulfil certain responsibilities. A collaborative approach facilitates both medical and administrative processes.</p>